Serena Joy Skincare LLC

*TAKING FEMALE CLIENTS ONLY* I hail from good ol’ Middleville, Michigan. A small town girl with a big bleeding heart. As an introvert, I’ll always choose to stay home versus going out. Reading books, doing Mosaic puzzles, drinking coffee, and hanging with my cat Nefertiti, are my hobbies (a good nap is also a plus). If it means I’ll be cozy-count me in. I love Christmas, BTS (and other K-Pop), spooky stuff, and think Jesus is pretty freaking cool. I’ve been in the industry since 2016. I absolutely ADORE being an esthetician. I’m also a massage therapist. I’ve woven massage into my services to give that little bit of extra during your facial. The work I do gives instant gratification and it couldn’t make me happier. The fact that I get paid for this still shocks me even now. I honestly feel that I’m one of the lucky few that ‘never works a day in their life’ because I love love love what I get to do for others. 🤍 *Please note that due to past repeated circumstances, I have carefully decided to no longer provide any of my services to male clients. I sincerely apologize and wish that this decision had not even had to be made. I hope for your understanding.

Business Hours

Monday
10 AM - 4 PM
Tuesday
10 AM - 4 PM
Wednesday
Closed
Thursday
10 AM - 4 PM
Friday
10 AM - 4 PM
Saturday
Closed
Sunday
Closed

Cancellation Policy

CANCELLATIONS: I allow cancellations up to 24 hours with no fee. Cancellations outside of that window will result in a 50% fee of the services that were booked. 100% fee of services will be charged for repeat offenders. NO SHOWS: A 100% fee of services booked will be taken. TARDINESS: If you are 10+ minutes late, you will need to reschedule and may incur a 50% fee of services. For services that are 15 minute blocks (Brow wax, bikini wax), being a couple minutes late means I’ll have to reschedule as I’m typically booked back to back and won’t have time to complete the service. A 50% fee of service will be charged. SNOW: As I drive an hour to get to work, I understand that safety is important. I will almost always drive in it as I don’t mind snow. However, if the weather is too dangerous for you to drive, please reschedule AS SOON AS POSSIBLE. I ask that you do not wait to cancel last minute as I can then plan my day accordingly and avoid an hour drive if I don’t have to. Any abuse of these policies will result in termination of you as a client. I do understand emergencies happen and certain life circumstances are unavoidable. So I will always be sensitive to client’s individual situations. However, I am running a business and last minute cancellations and no shows do hurt my business costs. Please be respectful. When booking you agree to charges if you are a no show, cancel or are late.